I’d like to request a refund.

Due to the nature of digital products, refunds are generally not available after the purchase has been confirmed.

✔️ Please check first

A purchase is considered confirmed in either of the following cases:

1. The product file has been downloaded.
2. 7 days have passed since the order date.

✔️ You may request a refund in the following cases

1. You purchased the same product with the same file extension more than once on ACON.
2. The product has a significant defect that was not disclosed on the product detail page.
3. Seller review and approval may be required, and processing may take some time.

📩 To request a refund, please contact us through 1:1 Inquiry and include your order number and product name.